We aim to deliver quality products quickly and securely while providing a straightforward return process.
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next available business day.
Shipping
We ship physical products to supported destinations using reliable shipping partners.
Delivery times may vary depending on product availability, destination, customs clearance, and the selected shipping method. Estimated delivery dates are provided for reference only and are not guaranteed.
Digital Software Delivery
Software license keys and digital downloads are typically delivered electronically after payment confirmation. Delivery times may vary depending on product availability and order verification.
Returns
Eligible physical products may be returned within 14 days of delivery, provided that:
The item is unused and in its original condition.
Original packaging and accessories are included.
The product is suitable for resale.
Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
Unless required by applicable law, the following items are generally non-returnable:
Activated software licenses
Delivered digital downloads
License keys
Customized or special-order products
Products damaged due to misuse
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us promptly with your order information and, where applicable, photographs of the issue. We will review your request and provide an appropriate solution.
Refunds
Approved refunds will be processed using the original payment method after the returned item has been received and inspected.
Processing times may vary depending on your payment provider or financial institution.
Original shipping charges are generally non-refundable unless the return is due to our error or a defective product.
Return Shipping
Unless the return results from our error or a defective product, customers are responsible for return shipping costs.
Order Cancellations
Orders may be cancelled before shipment whenever possible.
Once a physical order has been dispatched or a digital software product has been delivered, cancellation may no longer be available.
Contact
For shipping, returns, or refund inquiries, please contact us at:
Email: contact@techstocks.store